samthegeek’s avatarsamthegeek’s Twitter Archive—№ 26,955

  1. AirBnb host reaches out saying “I have to cancel” with less than 48 hrs notice. Doesn’t actually cancel. ARGH
    On twitter.com Twitter logo samthegeek’s avatar ❤️ 1 Favorite Mood 0
    1. …in reply to @SamTheGeek
      For the record: AirBnb *will* cover the difference in cost of rebooking, but only if the host cancels, not if you cancel.
      Permalink On twitter.com Twitter logo samthegeek’s avatar Mood -2 🙁
      1. …in reply to @SamTheGeek
        And of course, hosts don’t want to cancel because it dings their rating. So now I’m stuck, both out the cost and unable to rebook.
        Permalink On twitter.com Twitter logo samthegeek’s avatar Mood -4 🙁
        1. …in reply to @SamTheGeek
          And, of course, AirbnbHelp only has an automated system that won’t failover to a human if the issue isn’t covered by their automated system
          Permalink On twitter.com Twitter logo samthegeek’s avatar ❤️ 1 Favorite Mood 0